Mr Gleason:
As per regulations I need the request in writing with a signed release
Thank you
David,
Here is my written request, with the zip code corrected.
Please send me my records and a bill for them, and I’ll send you a check.
Tom
I don’t know what that means. Please explain. I’ve asked you for my records and provided my address. Here is my release. <----
Mr Gleason:
I received your release. Unfortunately, you were never a patient of mine so if you want your record released for your sessions with Oona Edmands, please resend,
David Olsen
Oddly enough, I saw a statement saying that I was getting sessions from Jenness Clairmont.(I never did)
“OK, please send me Oona’s email address so that I can send her my release.”
Mr. Gleason,
You can send the letter to my attention but change the fact the records you are requesting was for your therapy with Oona.
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Why am I not allowed to send the release to her?
I am not a patient of yours. Connect me with Oona please.
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Who can I contact at Samaritan that is not you? You are deliberately trying to make my life difficult and I never did anything wrong in therapy. Send me the email of somebody else please.
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Mr. Gleason,
As I have stated several times we will be happy to have your clinical record sent to you once I receive a letter (hard copy – not email) formally requesting your clinical record.
I will send you hard copy of this emai as well.
All correspondance must be by mail. I will not be responding to any further emails.
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Apparently he’s never heard of Ctrl-P…
I faxed my request according to their requirements.
FYI, he would have rejected RocketLawyer’s document as well (after I went to the trouble of sending it snail mail), because my date of birth was required to be on the document. (Information that the Office Manager Debbie was willing to give. She also gave us a fax number so I didn’t have to find envelopes and stamps and a printer. Who the fuck uses a fax machine these days? But I figured it out with myfax.com ).
Check out this blast from the past, when I tried to get my complaint to all three of them (David Olsen, Jenness Clairmont, and Oona Edmands). David told me to send it only to him and that made my alarm go off:
Lastly, it has come to our attention that multiple copies of your letters were received by the center. One of which was not by use of the US Postal Service or any third party delivery system. I was apparent that the letter had been hand delivered to our satellite office in Delmar, NY. As a result, this letter is also being written to inform you that under no circumstances will any further personal contact with the center, its satellites or its personnel be allowable.
No, a client with a legitimate complaint cannot be banned from telling the organization’s members about what’s going on. That’s not a healthy boundary, David Olsen.